We want you to be satisfied with your purchase. If you are not completely happy with your item, we offer a return policy for store credit only. Please review the details below...
Eligibility for returns: Items must be returned within 30 days of purchase in their original condition, unworn, unused, and with all original tags and packaging intact.
Store Credit Terms: Store credit can be used for future purchases at Culture Threads. Store Credit does not expire and is non-transferable.
How to return items: To initiate a return, please visit our contact us at customerservice@culturethreads.org
I ordered the Chiefs (BIG FREAKIN) Mystery Bag 3 weeks ago & have yet to receive it even though I live in the KC metro. I Instagram messaged last week & got no reply. I emailed a few days ago & also haven’t gotten a reply. :/ Not sure when I’ll get my package to be able to give a rating on the quality. My payment went through 3 weeks ago & the tracking number says it has yet to be dropped off at USPS.
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Elexus Grizzle
Love!
Every item I was perfect xx loved the little bracelets
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Deonnah Mason
Great product and quality!
I recently purchased a Chiefs Mystery Bag and I am so satisfied! The quality of the clothes, style and processing time was excellent. Can't wait to purchase more items from this GEM of a store and brand :) Peace and blessings to this business!
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Stranja Gordon
Awesome
My order I received from you guys was great! I ordered from you guys in the past and the items I purchased I loved so I knew I was going to get good products! Thank you!
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Jason Chambers
Perfect
The sweatshirt and crew necks look absolutely incredible! Got the bad quick and fit amazing! Couldn’t be any more happier about my purchase!!
