We want you to be satisfied with your purchase. If you are not completely happy with your item, we offer a return policy for store credit only. Please review the details below...
Eligibility for returns: Items must be returned within 30 days of purchase in their original condition, unworn, unused, and with all original tags and packaging intact.
Store Credit Terms: Store credit can be used for future purchases at Culture Threads. Store Credit does not expire and is non-transferable.
How to return items: To initiate a return, please visit our contact us at customerservice@culturethreads.org
The colors were not as vibrant as I was expecting.
J
Jacob joe Brown
Loved my bears merch super comfy and delivered on time.
L
Lacey L
Never Arrived
Ordered on 9/20, shipping label created on 9/28 but the USPS has yet to receive the item. Reached out to the company, stated my order would ship out on 10/15 but USPS has yet to receive my order. Continue to get emails to review products that I have yet to receive. Starting to feel as if I will never receive my two items.
H
Heather Rapada
Like the sweatshirt. A little thinner than I would like but still overall a good purchase.
C
Clayton Thompson
I’ll Be Darned
I thought for sure this is a deal that is too good to be true and just another Instagram ad gone wrong, but the quality of the fabric, the fit, the service, literally everything surpassed my expectation. Take a bow CT, take a bow.
I absolutely love this brand. I will always support another black owned business and the service was so quick. I ordered my stuff and it came maybe week later, if that. The creativity is amazing to see and I can’t wait to purchase for not just myself but my friends and family as well. Also not to mention, I wear my sweatshirt in the daily!
Kansas city arch sweat pants (Black)
Melody Gordon
Crew sweatshirt
I love the feel of this sweatshirt. It’s so soft and comfortable.
